Commercial and Greenhouse growers: Place your order via email here

Thank you for your interest in Koppert Biological Systems! 
Please take note of the Terms & Conditions listed below when placing an order via the link below.

To place an Order

  1. Company Name
  2. Contact Information (E-mail address & Telephone number)
  3. Complete Addresses for Billing and Shipping locations
  4. Item Name and Quantity of products required
  5. Payment information (we accept MasterCard, Visa and Amex).


Upon receipt of your order, Koppert Canada will acknowledge that your order was received and advise you of an expected ship date. If you do not receive confirmation from our order desk within 24 hours of placing your order, please contact us to track the status of your order.

Retail, home garden and small-scale cultivation: Place your orders in our online shop

Our web shop puts a wide variety of biological pest control products at your fingertips to help make your plants healthier, safer and more resilient. We bring the highest quality agriculture products to your home garden! Visit our web shop and place your order here.

Order Lead Times

  • Orders received by Wednesday 3pm EST will be shipped the following week by overnight courier.
  • We guarantee all courier deliveries to arrive before end of day Saturday.
  • If there is a holiday the ship day will be delayed (1) business day.
  • We do not ship on Fridays or the weekends.

Storage Information

Beneficial insects have a very short life expectancy and therefore need to be introduced into the crop as soon as possible after receipt. Storing them for a period can have a negative impact on their quality and is only possible under the conditions listed on the packaging/container for each product or expiration date (where applicable) . Koppert Canada is not liable for any loss of quality if the product is stored for longer than recommended and/or under incorrect conditions.


  • Payment can be made by VISA, MASTERCARD, AMEX or invoiced to pre-approved accounts.
  • Payment is due on receipt of invoice or, as agreed on pre-approved accounts.
  • All taxes extra where applicable. HST/GST# 137348934 RT0001, QST# 1205328455 TQ0001

Return Policy

  • No returns accepted.

Product Guarantee

  • All Koppert products are guaranteed to arrive at your location alive or in a saleable condition.
  • All complaints must be reported to Koppert Canada within 24 hours of receipt of shipment.